SUMMARY:



-Manage and direct supervisors and managers in a large medical facility including hospital, specialty and primary care to create a single point of accountability.

-Manage, develop, implement and maintain performance standards and outcomes for business operations in clinics/campuses accountable for in partnership with local delivery system managers and other Delivery System Business Services (DSBS) colleagues and leaders.

-Develop implementation work plans and strategies, including policies and procedure for current systems and in response to new product or system initiatives, compliance and regulatory requirements.

-Lead, coach and develop staff, both front line and team of supervisors/managers. Provide mentoring, performance feedback and team building at in a large medical facility including hospital, specialty and primary care services.

-Manage and control the budget and human resources to ensure proper staffing of departments and training of staff to meet customer needs and support the performance of business operations.

-Be a representative of assigned area of responsibility at committee and/or task force meetings. Lead manager groups and meetings.



QUALIFICATIONS:



-Bachelor’s degree in Health Administration, Accounting, Finance or

combination of Associate’s degree and a minimum of five years equivalent experience as outlined below.

-A minimum of three years management experience associated with hospital and/or clinic operations with significant business operations experience.

-Experience with financial planning and management of departmental budgets.

-A minimum of two years systems technology experience.

-Experience with hospital and/or clinic information and billing systems preferred.

-Prior experience providing and facilitating a high level of customer service in a fast paced environment, including handling confidential data with discretion and challenging individuals with diplomacy.

-Knowledge of regulatory issues governing healthcare including federal, state, HIPAA, NCQA and JCAHO requirements.

-Excellent organizational skills and ability to prioritize to respond to multiple demands and timelines.

-Professional presentation to include verbal and written communication skills.

-Knowledge and expertise in all health plan products, project management and implementation experience preferred.

-Proficiency working with MS Office Products such as Outlook, Word and Excel.

-Ability to problem solve, negotiate, and exhibit independent decision making efficiently and fairly.

-Demonstrated team building and relationship skills with a multi-disciplinary team to include team building, coaching, mentoring, and performance improvement to achieve designated outcomes.

-Demonstrated ability to work as a member of a collaborative clinic leadership team.

-Proven track records of achieving designated outcomes, both independently and in collaboration with various service lines.

-Experience with practical and strategic human resource practices regarding employee management.





Group Health is an Equal Opportunity Employer committed to a diverse and inclusive workforce.



To apply, go to http://jobsearch.ghc.newjobs.co... or go to ghc.org, click on the employment tab and search for Sr Business Ops Mgr II