Membership Sales Assiciate
Seattle, WA • 08/23/2007
A private non-profit institution, The Childrens Museum, Seattle (TCM) is the regions pre-eminent early childhood development institution for children birth 10 years and their families. TCM brings to life the joy of discovery for children and their families through fun, creative, hands-on explorations of the world around them. Located on the first floor of the Seattle Centers Center House, the Museum serves 230,000 visitors annually including school groups, youth organizations, off-site at-risk youth programs and sponsored admissions programs.
Position Title: Membership Services Assistant
Position Function and Purpose: The Membership Sales Associate operates the Membership Services desk on weekends only, provides comprehensive service and information to Museum visitors and Members, sells and processes memberships and assists with retail merchandise sales.
Position Requirements:
Experience handling multiple tasks in a fast-paced public setting.
Experience providing customer service with a consistently pleasant and professional demeanor.
Experience in cash handling, operating a cash register and till reconciliation.
Excellent skill in sharing and maintaining organized work space and work systems.
Motivated to cooperate and work in a team-oriented environment while maintaining focus on job responsibilities.
General knowledge of Windows Office XP (2002) - Access, Excel and Word.
Experience and desire to work with children and families.
Experience working in high volume retail sales environment preferred.
Position Responsibilities:
Operate the Membership Services Desk during weekends, providing Museum visitors and Members with reliable service and information, making retail transactions and processing memberships.
Provide new Members with their membership cards and related materials at the time of purchase.
Monitor entry of Membership Services Desk patrons into Exhibit Center.
Enter member data with precision and maintain accurate member information in database.
Maintain a positive, customer-comes-first attitude in interactions with visitors as well as colleagues.
Other duties as assigned.
Attend all Full-Time Staff, All-Staff and Development Staff meetings as scheduled.
Education requirements:
High School diploma or equivalent, some college preferred
Reports to:
Membership Services Manager
Schedule:
Part-Time
15-20 hours/per week
Must be available at least one weekend day
Position Title: Membership Services Assistant
Position Function and Purpose: The Membership Sales Associate operates the Membership Services desk on weekends only, provides comprehensive service and information to Museum visitors and Members, sells and processes memberships and assists with retail merchandise sales.
Position Requirements:
Experience handling multiple tasks in a fast-paced public setting.
Experience providing customer service with a consistently pleasant and professional demeanor.
Experience in cash handling, operating a cash register and till reconciliation.
Excellent skill in sharing and maintaining organized work space and work systems.
Motivated to cooperate and work in a team-oriented environment while maintaining focus on job responsibilities.
General knowledge of Windows Office XP (2002) - Access, Excel and Word.
Experience and desire to work with children and families.
Experience working in high volume retail sales environment preferred.
Position Responsibilities:
Operate the Membership Services Desk during weekends, providing Museum visitors and Members with reliable service and information, making retail transactions and processing memberships.
Provide new Members with their membership cards and related materials at the time of purchase.
Monitor entry of Membership Services Desk patrons into Exhibit Center.
Enter member data with precision and maintain accurate member information in database.
Maintain a positive, customer-comes-first attitude in interactions with visitors as well as colleagues.
Other duties as assigned.
Attend all Full-Time Staff, All-Staff and Development Staff meetings as scheduled.
Education requirements:
High School diploma or equivalent, some college preferred
Reports to:
Membership Services Manager
Schedule:
Part-Time
15-20 hours/per week
Must be available at least one weekend day
Posted by: OhSoHandy User
Located: Seattle, WA
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